Digital banking: rebuilding the customer-bank relationship
No one expected the strong consumer adoption of new digital channels including e-mail or Chatbots. This mode of operations has brought banks to restructure entire customer facing processes.
Insights from industry leaders
No one expected the strong consumer adoption of new digital channels including e-mail or Chatbots. This mode of operations has brought banks to restructure entire customer facing processes.
At Worldline, we know how fast the payments sector moves. For this blog we spoke with payments experts from EY, who offer their macro view of the sector based on their broad international footprint.
Financial institutions can play an important role to a more sustainable world. The rise of blockchain technology, allows us to safely compensate for CO2 credits or reward sustainability with a local currency.
The payments landscape is changing at a rapid pace, accelerated by the pandemic, emerging entrants, transformative technologies such as API and DLT and new monetary mechanisms like stablecoins and CBDCs .