Infographic: How to meet high customer expectations by empowering advisors
Customers expect to be well cared: they want personalized, relevant and fast responses for each of their request. However, there is an imbalance between the decreasing number of advisors or bank staﬀ and the increasing amounts of customer requests. In this highly competitive environment, bank advisors struggle with the exponential growth of messaging and their diﬀiculty in replying eﬀiciently.
For banks, the time has come to leverage artificial intelligence and digital processes for assisting advisors in their daily work. Discover in this infographics how to enable banks’ advisors to replicate digitally the level of quality and intimacy experienced in branches.
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