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This infographic explains how our Conversational Platform will boost your business and help you to make the most of fast-moving market trends and needs.
End-User Banking Experience
Deliver personalised experiences to create emotions and engagement
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End-User Banking Experience
Deliver personalised experiences to create emotions and engagement
As a European leader in payments, Worldline has more than 50 years of experience in hosting and processing sensitive data. We are convinced that, if data is the fuel, mastering Customer Interactions is the key to deliver personalised services in line with end users’ expectations and lifestyle. Already supporting financial institutions in their digital transformations, we have developed a wide set of skills and solutions to help you take up the challenge of moving towards personalised customer journeys and increased customer engagement.
Customer Interactions is the key component of personalised and contextual banking
Find out how our skills and products dedicated to Customer Interactions can help Lauren, William and James in their digital daily life.
Our End-User Banking Experience services
WL Conversational Platform
Multi-channel platform for customer engagement and support, fuelled with pre-trained bots for messaging and voice channels
Push solution
Use our omni-channel push facilities to better engage your customers
WL Trusted Interactions
Engage your clients in a close relationship with digital messaging and sharing
Mobile Competence Center
Advanced skills to design and develop delightful mobile experiences.
Digital Onboarding & Contract solution
Multi-channel subscription solution for customer onboarding, digital signature and preservation of electronic documents.
They trust us
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Whitepaper
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Trusted Customer Interactions standing at the crossroad of human and artificial intelligence
Infographic
Download whitepaper Bridging Human and Digital Experiences in Banking
This infographic explains how to boost advisors’ efficiency by automating low-stake tasks with AI and focusing human expertise on value-added interactions.
related solutions
Identity and Authentication
Industrialised solutions for identification and authentication, guaranteeing a secure access to all your online services.
Open Banking
Broad portfolio of Open Banking services (PSD2 compliance, XS2A TPP, API monetisation, etc.) and Premium use-cases (credit scoring, cash management, etc.)
Contact our experts
Digital & Open Banking expertsDrawing upon a long-standing expertise in the banking industry, our Product Managers are specialised in the field of identity, authentication, customer experience and payments.Mail us