Digital Onboarding and Contract Solution

Simplify the onboarding process and improve customer conversion rate while reducing related costs

Annoying subscription processes can cause high dropout rates and reduce the gain of new customers. At the same time, the cost of non-digital contract processing is increasing and it’s important to propose the best onboarding experience to future customers.

Multi-channel subscription process
To help you deal with these challenges, we offer a ready-to-use multi-channel subscription process, branded to your company or integrated in your own process using our APIs. Our multi-channel solution allows your prospects to start and resume the onboarding process from anywhere: Online, Point of Sale, Mobile, Desktop or Digital Assistant. The onboarding process is simple, fast, efficient and UX oriented, in order to increase conversion rates and to reduce onboarding costs and delays.

In addition, to help you with fraud detection, we offer an embedded Identity solution with a hub interconnection to ID Proofing and ID Provider platforms. We are able to provide connectors to your existing KYC and AML solutions. Our customer onboarding solution helps you build processes that are compliant with European regulation and adapted to local regulation.

Digital signature
Regarding the digital signature, Worldline has its own Certificate Authority (AC) MediaCert which can issue electronic signature and electronic seal certificates. With our solution, onboarding gets simple and available from anywhere, at any time, on any device.

We provide pay as you use and short time deployment (from 4 to 6 months) to help you create a ROI by increasing enrolment rate of your prospects and customers, gain attractiveness by offering an innovative connected experience to your prospects and customers.

Mobile Banking, Customer on boarding